Comcast suspended my service of tv/phone/internet and never sent me a notice, or warning, not even a BILL! I never even got a bill in the mail.
When i called in and spoke to a representative she informed me that that the suspension stands, and I'm at fault. Also that if I view my account online that I'm AUTOMATICALLY signed up to NEVER receive a paper bill and that it is my responsibility to view my account online. BULL!!!
Then she told me that cable/phone/internet is a luxury and its not a necessity and i needed to BORROW THE MONEY FROM A RELATIVE OR FRIEND to have my service turned back on. seriously, are you kidding me?? I asked to speak to a manager and was hung up on. I'm now switching to Verizon. Comcast has the WORST service i've ever dealt with.
More Review Details
- Monetary loss:
- Product or service
- Comcast Customer Service
- Review category
- Review rating
- 5 out of 5
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