.....I am too mad to give full details but I ordered wireless service and the comcast guy took four hours and STILL didn't connect correctly. He promised to come back with someone who knew what they were doing....three days later he showed up by his self...trying to fix my computer....he'd erased my D: drive!!! Yeah!! He spazed and sent me to have it fixed so no one at comcast would know! I didn't let anyone fix it cause it will loose all my data so now I have to by a external hard drive!


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1. Written by Tech., on 09-12-2009 19:39

Indeed. Comcast equipment, be it cable boxes, phone eMTAs, or modems, are our point of demarcation. We go no farther than that.  

I would imagine you badgered the tech until they tried and you allowed an untrained person to work on your computer. The thing is with wireless connectivity is that a tech installs the equipment, runns an istallation/set-up disk, and that is that. If the computer does not run properly, then it is your computer at fault, or the loose nut behind the keyboard. Either way it is on you, not the tech.

2. Written by csr, on 09-11-2009 07:23

comcast does not send computer techs to your house. they do not work on your computer at all period they install equipment and run cable line that is it. if you were stoopid enough to let someone who is not a TRAINED computer tech to work on your machine you are an idiot. I bet you bought LOTS of ENRON stock didnt you

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