Comcast literally Robbed us blind

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Home » Consumer Reviews » OTHER » Comcast literally Robbed us blind

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Comcast literally Robbed us blind

Mar 10, 2008

Comcast complaint by TammieBooth@yahoo.com

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Comcast is more than terrible. We ordered their Internet service. After a couple months it stopped working. They had a tech come out to our home who deleted my husband's entire machine and then left. Then we moved, and they had an independent contractor install our cable - he cased our home and burglarized it (he gave us a fake name). Comcast refused to give us the tech name for us to pass along to the police. We had to have them out again when we moved- and the same guy who deleted the machine - drilled holes in our house where he wasn't supposed to, climbed into the attic and put cracks in the ceiling - didn't connect the cable (when he left all but one were not working) - failed to separate the Internet from the cable which caused a short - and they refuse to honor their agreement for giving us a credit. The local guy has lied to us and put remarks in our account so we keep getting rerouted to either him or his supervisor who just basically laugh at us. My husband needs the Internet for his business - and they are the only game in town.

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Comments (2)

1. Written by Disgruntled Ford Owner, on 18-03-2008 18:43

Comcast is not a nice company. We had them for a few years because there was no alternative. We moved out of our apartment into a house a year & a half ago. A rental, not ours. We went ahead and just transferred our service for the time being as it was easier than finding a new company until we were settled in.

They sent out a tech who proceeded to go into each room and cut the connectors in each room that was not getting a box. Did I already say this was a RENTAL? Not our house, and he destroys something that was perfectly functional prior to his touching it?

Needless to say we quickly did our research and switched to a local provider who bundled our phone service Both a main house line & fax line, and our internet & my daughters wireless plan into the TV package and we now pay LESS than we were paying for Comcast for just TV service!

But it doesn't end there. I walked those boxes in myself & turned them in, making sure to get a receipt. I'll be darned if I didn't spend another 2 months arguing with them about turning me IMMEDIATELY over to collections for unreturned boxes.

It was finally resolved, thanks goodness I keep my documentation.

But I tell you, if Comcast were the only service available.....my family would just have to make do with dvds.

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2. Written by ????, on 18-03-2008 08:24

What does separate the internet from the cable mean?

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