Comcast - Analog channel cut-offs without refunds.

Analog channel cut-offs without refunds.

Apr 5, 2008

Comcast complaint by JoAnn

The all-digital television is not supposed to start for real until Feb. 2009 but Comcast recently shut down four channels. When I spoke to a cust. service (???) rep, she read from a script...blah, blah with no apologies. She said they're discussing(!!) possible refunds. If they thought I'd rent the converter box from them they were sadly mistaken.

The rep also led me to believe they were planning to cut off more channels...all before the official date of Feb. 2009.

Their high-handed arrogance is astounding! If I could switch to another provider I surely would.

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Comments (1)

1. Written by Nancy, on 20-07-2008 09:29

First of all Comcast is still delivering an analog signal to it's customers. We need to read and educate ourselves on the process and therefor it will be easier to understand. They are simply migrating some channels into digital. No other cable company does this.....you need a box on every tv with other companies

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