1.7
  • When it works its good10 votes
  • Internet service7 votes
  • Internet speed4 votes
  • Customer service67 votes
  • Service43 votes
  • Price39 votes
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  • 7 hours ago
  • Television/ Radio
  • Denver, Colorado
  • Cable And Internet
  • 5
  • REVIEW RATING 4/5

Beginning with my signing up for an account in August of 2014, I proceeded to pay for three months of HDTV, DVR, and several channels that never worked. After several attempts to resolve this with communications through both online chats and phone calls, my issue was finally resolved after they agreed to send out a tech to investigate my issue. Once the tech arrived, he proceeded to perform the... Read more

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  • From mobile
  • Comcast
  • 7 hours ago
  • by anonymous
  • #616122

Since I am the one who pays the bill I am told that I am the hacker. The other claims he needs Internet service to protect themselfs from hackers he told the service man. If he is all that then he needs to pay the whole bill because he said I am paying all of this!' Add comment

  • From mobile
  • Comcast
  • 9 hours ago
  • by anonymous
  • #616085
1 of 2

This is been happening for some time I guess I am paying for this also?? Add comment

  • 9 hours ago
  • Internet
  • San Francisco, California
  • Internet Service
  • 6
  • REVIEW RATING 3/5

I hope you did not send out any work orders to this address at 781 minna street. I am the only one on the bill yes?? To install internet service added on my bill at a cost to me?? I did not order any service to this address at any time. I had at one time added account to pay for which was to much to pay for. I had to cut my bill cost by taking the other account out. I do not call comcast except... Read more

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  • From mobile
  • Comcast
  • 12 hours ago
  • by anonymous
  • #616004

have had comcast for over 20 yeard.did not get new services but my bill just kept going up.so i had to down grade to basic and internet only.thats only local tv.you would think the company would want to keep good customers. Add comment

  • From mobile
  • Comcast
  • 1 day ago
  • by anonymous
  • #615541

While watching on demand, the picture begins pixelating and the sound is garbeled. This happens too often and there is no other service provider that provides an alternative. It is an expensive service that is unresponsive to consumer feedback. It is very frustrating. Add comment

  • 1 day ago
  • Television/ Radio
  • Orlando, Florida
  • Technical Support
  • 10
  • REVIEW RATING 3/5

TV service out. Called Comcast and told first available appointment fir Tech to come out was in 4 days time. FOUR DAYS........Then told that if I wanted to make 4 hour round trip to their service center , I could exchange my cable box. But with no guaranty that this would cure the problem. After all, I do live out in the boonies. A small town called ORLANDO, Florida, which whilst having a service... Read more

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  • 1 day ago
  • Television/ Radio
  • San Leandro, California
  • Billing Department
  • 1
  • 1
  • 5
  • REVIEW RATING 3/5

Worst customer service. Ended an 8 year relationship with the company due to the fact that the bill was incorrect and agent did not credit a wrong charge. Read more

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  • 1 day ago
  • Television/ Radio
  • Brooklyn, New York
  • Billing Department
  • 7
  • REVIEW RATING 4/5

Comcast is the worst. They have been over charging me for months and then when I call to talk about the charges after waiting for over an hour and getting hung up on numerous times, I was told that its my problem. I should have looked at my bill closely. After that call my bill has almost double. I have had enough with this company. The customer service is the worst and the actual cable and... Read more

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  • From mobile
  • Comcast
  • 1 day ago
  • by anonymous
  • #615417

70 minutes multiple reps. Very hard to hear. Sounded like boiler room. Awful experience. Very little if any training for phones reps. I have use comcast for 15 years. By far the worst experience ever. Add comment

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