Comcast Complaints and Reviews

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Comcast
Main address: 1500 Market Street 19102-2148  Philadelphia PA
1-800-COMCAST (1-800-266-2278), , http://www.comcast.com/customers/feedback/default.cspx
  • 1,719+32 mobile complaints
  • $470K claimed losses
  • $266 average
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  • 9 hours ago
  • Internet
  • 6

They are notorious for taking advantage of clients and I am now one of them. PLEASE ALERT PEOPLE WHEN OFFERED THESE PACKAGES THEY WILL NOT CONTACT YOU ONCE IT IS CHANGING....THEY DOUBLE YOUR BILL! THEN YOU HAVE TO GO THRU MISINFORMED EMPLOYEES QUOTING PRICING WRONG AND THEN SPINNING YOU FOR AN HOUR THRU THERE SYSTEM. THEY HOPE YOU WILL JUST HANG UP... I have spent so many hours with this company... Read more

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  • 22 hours ago
  • Television/ Radio
  • Saint Paul, Minnesota
  • 1
  • 1
  • 10

COMCAST is ILLEGAL. COMCAST IS ILLEGAL. Comcast is illegal Comcast is illegal Comcast is illegal Comcast is illegalCOMCAST is ILLEGAL. COMCAST IS ILLEGAL. Comcast is illegal Comcast is illegal Comcast is illegal Comcast is illegalCOMCAST is ILLEGAL. COMCAST IS ILLEGAL. Comcast is illegal Comcast is illegal Comcast is illegal Comcast is illegalCOMCAST is ILLEGAL. COMCAST IS ILLEGAL. Comcast is... Read more

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  • 1 day ago
  • Home Phone
  • Comcast Bundled Service
  • 21

My Comcast customer experience today: I ordered a bundle package with a two-year contract (it was a nice one, around $200.00 per month) that was supposed to be installed between 8:00 - 9:00 AM this morning. I got to the residence before 7:30 AM and waited three hours. At 10:00, I contacted Comcast customer service by phone. After explaining the problem, the Comcast rep stated that the... Read more

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  • 1 day ago
  • Television/ Radio
  • Fort Myers, Florida
  • Xfinity Triple Play
  • 25

I decided to become a Comcast (Xfinity) subscriber for their internet being that it is the fastest in the Fort Myers Florida area, though, it is also the most expensive. I ordered the "Triple Play," package back in June of 2012. I added on the HD Channel package, the second tier internet connection speed (100+Mbs down 50+Mbs up), an unpublished number, and a vanity number (239-800-0001)... When... Read more

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  • 1 day ago
  • Other
  • Jacksonville, Florida
  • Cable Tv And Cable Internet
  • 12

Everyone who reads and submits a review on this page please fike an FTC consumer complaint against comcast. They processed duplicate payments three times on my account and are giving runaround about refunding please complain to every regulatory entity so they can be investigated. I waited as much as 60 minutes at a time on customer service calls only to be deferred. Even supervisor says they... Read more

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  • 2 days ago
  • Television/ Radio
  • Tacoma, Washington
  • Tv Digital Program
  • 10

I ordered TV Digital Preferred program for $49.99/mp with a free HD DVR and Internet Performance program for $29.99/mo from Comcast website on 10/21/2014. Their sales people called saying the order could not be processed at my location. They will charge $17/mo for the HD DVR and $39.99/mo for the internet services. Actually, when I placed the order, I had to provide my zip code and address for... Read more

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  • From mobile
  • Comcast
  • 2 days ago
  • by anonymous
  • #549768

I cannot have a dish where I live which is the only reason im still with comcast. ..everyday there is some type of issue with infinity in demand today's issue is it freezes up constantly and wont let u rent anything error messages etc....comcast is si expensive and is horrible in so many ways! Wish I had other options! Add comment

     

  • 2 days ago
  • Television/ Radio
  • Kentwood, Michigan
  • Lost Tv Signal
  • 19

My TV lost signal. Called Comcast. Quoted 5 day wait fot technician. Unacceptable. Finally got tech in 3 days. Tech installed a stabilizer to stabil signal, his quote. 10 min after he leaves TV signal fails. Comcast gives me an all day appointment, from 0930 to whenever. Same tech returns at 6:10pm. Yes, I waited all day. Tech went to remote and and did some fine tuning. 10 minute... Read more

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  • 2 days ago
  • Television/ Radio
  • Tallahassee, Florida
  • Cable Service Installation
  • 15

This ordeal began when I moved my Comcast service from one location to another within a 2 mile radius. 1) I ordered the service to be moved one week before the end of the month. Even though Comcast has TV ads about how easy they make moving, that is not the case. 2) I ordered a self install package. On the phone the customer service rep (CSR) promised the line to my new apartment would be checked... Read more

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  • Oct 22
  • Media
  • Cable Line Replacement
  • 12

Since early September Comcast has missed 4 appointments to replace the main cable line from the street to my house, because my phone, TV and internet service had deteriorated. And they determined that the line was worn and needed to be replaced. They scheduled 4 different appointments but didn't show, didn't call and still I spend hours on the phone trying to get it taken care of. But the... Read more

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