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  • Customers like
    • When it works its good15
    • Internet service8
    • Internet speed7
  • Customers don't like
    • Customer service80
    • Service47
    • Price45

  • 11 hours ago
  • Internet
  • Xfinity
  • 8

04/17/15 I noticed my bill jumped by $20 approximately, when nothing had been added. Upon investigation, I noticed that although I had returned the modem 3 days after it was issued to me and proceeded to use my own, I was being charged every month for the rental of it for a year. They do have record of the return and it should not have been continuing to charge me. I was on a promotion and... Read more

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  • 16 hours ago
  • Internet
  • Albuquerque, New Mexico
  • Internet Access
  • 6

Let me start off this way, when the commercials say that Comcast's internet is fast and reliable, don't believe it as it is neither. We moved here in 2012 after my dad retired from the military, and we used to have a really bad company back in another state, so we thought it couldn't get worse. My internet gets ping spikes all the time which cause my games to lag, despite them constantly saying... Read more

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  • 1 day ago
  • Television/ Radio
  • Algonac, Michigan
  • 6

You know..... I like the internet service. However, Comcast billing has got to be thevworst on the Planet Earth. Was having trouble for months wit unreliable internet service. The falt was theboutsidevwiring up on the pole. Comcast billec me for a service call yet never entered my house. And, you know the service was still not working. Took me two months of complaining. They finally took off the... Read more

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  • 1 day ago
  • Television/ Radio
  • Philadelphia, Pennsylvania
  • 1
  • 1
  • 3

WORSE SERVICE I EVER HAD.HOME SECURITY SYSTEM INSTALLED IN MARCH 2015 it's not properly installed been having problems being 100% active with the system Read more

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  • 2 days ago
  • Internet
  • Staunton, Virginia
  • Cable Internet Service
  • 26
  • REVIEW RATING 4/5

I am not sure if Comcast is inept, dishonest, if they steal from customers, or all of the aforementioned? To begin, it is impossible to speak to one person. You get transferred from one person to another requiring you to start from your name & address each time. 1) They slow down their internet. I was sold their "blast" internet service (100Mb). It was so slow I couldn't stream video.... Read more

Was this review helpful? 1 0
  • From mobile
  • Comcast
  • Aug 01
  • by anonymous
  • #675897

This is the worlds shittiest service. Called the 1-800 number and waited fourty minutes with still no response. Box will not order ppv events. *** service bar none! Add comment

  • Aug 01
  • Other
  • Lehigh Acres, Florida
  • 14
  • REVIEW RATING 3/5

At least twice a month, Comcast turns off our cable, internet, phone without notice for what they call maintenance updates, no notifications of this, sometimes service will be off for hrs. Then we have been charged for equipment & pay per view shows We Did Order or Do Not Have! Bills go up every month, Never the Same Never. They have taken our payments and held them for 3-4 days before... Read more

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  • From mobile
  • Comcast
  • Aug 01
  • by anonymous
  • #675575

Comcast the worst... They are terrible. Add comment

  • Jul 31
  • Media
  • San Jose, California
  • 22
  • REVIEW RATING 3/5

Terrible customer service - I just called to fix the incorrect bill. 18 minutes wait time to reach a customer care personal. Then talked for 25 minutes to 2 persons both of them totally unhelpful. First person seemingly a new recruit doesn't even know what needs to be done so asked me to go to the their service center. Second person very rude & started giving incorrect information and refused... Read more

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  • Jul 31
  • Internet
  • Sarasota, Florida
  • 6
  • REVIEW RATING 4/5

I spoke to 5 different people trying to set up internet and each person told me something different. I was told it would be this price from one person and then it was $40 more from the next person. I also was put on hold for an hour and then they never picked up so I ended up hanging up. Overall terrible experience. I will never go back. Internet is slow and gets bogged down easy. NOT WORTH THE... Read more

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