Comcast Complaints and Reviews

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Comcast
Main address: 1500 Market Street 19102-2148  Philadelphia PA
1-800-COMCAST (1-800-266-2278), , http://www.comcast.com/customers/feedback/default.cspx
  • 1,624+28 mobile complaints
  • $330K claimed losses
  • $197 average
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  • From mobile
  • Comcast
  • 9 hours ago
  • by anonymous
  • #526724

Worst company ever..what a piece of *** comcast Add comment

  • 13 hours ago
  • Other
  • Internet
  • 7

I had an issue with my bill increasing because of a change in promotion that I was never notified of. None of my documentation reflect that the original promotion was temporary. I called and spoke with Fernanda (employee ID 6N3) who advised me that she did not see anything reflecting this change on my documentation either. She told me she would speak with her supervisor and call me back. About 5... Read more

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  • 1 day ago
  • Internet
  • Lynnwood, Washington
  • Comcast Internet Service
  • 9

2 accounts were active to the same apartment (room mates), 1 closed out in June and equipment was returned but Comcast is still billing for service and equipment even though service was canceled and equipment returned. Comcast employees are very rude and unhelpful customer service reps that refuse to do anything or even get a supervisor and then hang up on you. Comcast is committing fraud by... Read more

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  • 1 day ago
  • Advertisements and Cons
  • Berkeley, Illinois
  • Comcast Xfinify
  • 10

After logging in to Comcast, I clicked to see my available upgrade offers. Their website indicates that I am eligible to upgrade to Blast 50mbps for $63.95 per month. This is slightly less than what I am currently paying for only 25mbps. When I select the upgrade, it appears to be processing but indicates that I have to chat with someone to conclude the processing. The chat representative... Read more

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  • 2 days ago
  • Media
  • Richmond, Virginia
  • Digital Starter Package
  • 15

So 2 weeks before the SEC Network premiered I gave comcast a call. I wanted to know if I'd get the SEC Nwk in my current package, digital starter. The person I talked to the shirt me that I'd get it in my current package. I asked if they were completely sure, and they said yes. After The call ended, I did some research on my own. The research clearly stated that if the state you live in, doesn't... Read more

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  • 2 days ago
  • Household Services
  • Novato, California
  • Cable And Internet Provider
  • 27

Most companies could not survive the intense consumer backlash that Comcast receives on a daily basis. Comcast not only Survives' it, their bad behavior appears to be written into their business model, to be practiced religiously by their employees but never questioned by any governing or regulatory agency. The are Untouchable. We have had comcast cable and internet for a little over 2... Read more

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  • Aug 24
  • Internet
  • Kennesaw, Georgia
  • Hidden Fee
  • 26

Just signed up for comcast and 2nd month in a row bill is wrong. My internet fees just went up and i was told there was nothing i can do about it. No reason other than comcast raised fees was given. I was not notifed and i signed up with them under a different fee structure. I think it is shady that they increase the cost for an extra service i asked for yet i get no benefits and i can cancel... Read more

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  • Aug 22
  • Internet
  • Sumner, Washington
  • Service Cancellation
  • 18

I wanted to switch from Comcast, sales said they'd match what I had for $50 less, and there'd be a seamless switch-over of internet, emails, and phones...WRONG. I have had to call every individual tech dept. and sit on hold for hours to get anything working. 2 weeks now and still not finished. First bill had *** I didn't ask for and equipment to return. Once they sign you up, your'e on your own.... Read more

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  • Aug 22
  • Internet
  • Service Cancellation
  • 48

Dear, Comcast Since July 27 2014 I have had nothing but issues dealing with your company. I have reached out to you and it continues to serve as no help. It all began when I was going to cancel services that Sunday because I was paying too much and the 300 gb data cap. Not sure if any of you all have kids that require service for school, but I do. Which means we need data. We have not once gone... Read more

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  • Aug 22
  • Media
  • Jacksonville, Florida
  • Service
  • 1
  • 31

I have been fighting with Comcast for an eternity over connection issues. I have called numerous times and have been lied to consistently. The customer service reps are programmed robots who always understand what you're going through, and are so sorry, and have your back and promise to take care of the issues and call you back later which NEVER happens. This is all a farce of an incredible... Read more

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