1.7
  • When it works its good14 votes
  • Internet service8 votes
  • Internet speed5 votes
  • Customer service74 votes
  • Service46 votes
  • Price45 votes
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  • 1 day ago
  • Hosting
  • Castro Valley, California
  • Internet Access
  • 8

Every *** night, at about 1 - 3 am, when I am trying to watch a movie from Netflix, which I pay for, using my Sony DVD blu-ray player that has built in streaming, the wired internet connection for it is disabled in my router. I have to reboot my router, reboot my DVD player, and maybe reboot the wired hub that feeds it. My main Comcast modem and computer do not get an interruption of service,... Read more

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  • From mobile
  • Comcast
  • 2 days ago
  • by anonymous
  • #626816

Comcast customer service is at the bottom ! There lack of consideration and compassion for their customers is the worst I have ever experienced !!!! But we are all small fish to them !!! They really don't care !!!! Add comment

  • 2 days ago
  • Television/ Radio
  • Parker, Colorado
  • X1 Dvr Installation
  • 5
  • REVIEW RATING 4/5

This Comcast Service Center in 8222 S Yosemite St Suite 110, Centennial, CO (303) 930-2000 has a bunch of Comcast Liars that will tell you that you will not be up charged a fee for the install on the X1 DVR. I bought the package and now I am receiving a 99.00 install fee. On top of that I installed the entire system myself. I called Comcast corporate and they will not help me and were very... Read more

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  • Apr 23
  • Media
  • Sonoma, California
  • Bundled Service
  • 38
  • REVIEW RATING 4/5

First bill came in at $114 for March 2015.This months bill came in at $182.93.Talked to billing clerk and her supervisor and was told that $114 was incorrect and $182.93 is correct. I said I agreed to go with a two year contract at $114 per month.The original representative said "we will send out a representative to install a new box which will give you better reception" .we got a new box and... Read more

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  • Apr 23
  • Internet
  • Denver, Colorado
  • Modem
  • 1
  • 1
  • 37
  • REVIEW RATING 4/5

Comcast wants to get my modem, which I purchased and have a receipt! Spoke to customer service, escalation supervisor etc. and was promised that I don't have to worry about it, for it is TRULY my own equipment also was issued confirmation numbers; to find out that they are LIARS and THIEVES! for I received a bill stating un-returned equipment; spoke to a manager finally after 3 hours! The manager... Read more

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  • Apr 22
  • Internet
  • Pennsauken Township, New Jersey
  • Cable Internet
  • 1
  • 1
  • 39
  • REVIEW RATING 5/5

OMG where do I begin? As a loyal Comcast Customer for over 10 years, I am OUTRAGED at the TOTAL IDIOTS who work there! I swear, I dont think they have one single person that works there that knows what the *** they are doing! The aggravation, stress and money they have cost us in the last 2 months has been ridiculous! After calling in about the SAME issues over 25 times in the last 2 months, they... Read more

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  • Apr 22
  • Television/ Radio
  • Cantonment, Florida
  • Staff
  • 15
  • REVIEW RATING 3/5

I work for Alorica in Pensacola Fl. They have a contract with comcast. On numerous occasions 8 of the agents working in the We're On It Department posted videos and pictures to their social media accounts. These pictures and videos were taken on the floor with customer accounts open on the computers. All 8 of these people still work as WOI and/or ECR agents. COMCAST CUSTOMERS NEED TO BE A LITTLE... Read more

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  • From mobile
  • Comcast
  • Apr 22
  • by anonymous
  • #625481

I love them .i have been a customer for 11 years and have hsd nothing but great service. The customer service department is very knowledgeable. And even call back to be sure its working Add comment

  • Apr 21
  • Television/ Radio
  • Aurora, Colorado
  • Billing Department
  • 30
  • REVIEW RATING 3/5

Comcast, Xfinity SUCKS!!!!!! I would not recommend this company to anyone! I was promised my bill would be 126 a month and I've never received a bill for under 200. They LIE about it all. Payed my bill on the 6th and went to rent a movie today it wouldn't let me I called in to the rude disrespectful people they call customer service reps. And they had made an error on my account and wanted me to... Read more

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  • Apr 21
  • Television/ Radio
  • Minneapolis, Minnesota
  • On Demand Service
  • 18
  • REVIEW RATING 4/5

xfinity on demand is terrible. Constantly giving you the message " we are experiencing An issue at the moment .... Error Srm 8012 .... ". Blah blah blah I just tried to buy a movie got the message. Then tried a diff movie and got the same annoying error message Oh but of course they charged me for both movies .... Neither of which I can watch How can anyone's technology be this bad in 2015??... Read more

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