1.7
  • internet2 votes
  • Good When Works1 votes
  • Internet service1 votes
  • Customer Service17 votes
  • Service9 votes
  • Horrible experience5 votes
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  • 4 hours ago
  • Television/ Radio
  • Tualatin, Oregon
  • Basic Cable Subscriber Has Channel Removed
  • 2

First I was notified months ago or even a year or more ago that I needed a new digital box to continue to get TV channels. I have basic cable. I got the box and it makes it impossible to prerecord any shows ever again. What a huge drag!! I refuse to pay more for any comcast package just to be able to prerecord shows I was able to record for years. Now they have cut a channel ...channel... Read more

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  • 9 hours ago
  • Household Services
  • Detroit, Michigan
  • Cable Television
  • 5

I Filled For Bankruptcy In April 2013. My Case Was Discharged In June 2013. However I Decided I Wanted To Try Services Again With Comcast My Record Was Cleared Of All Owe Debt I Was Told And Started Receiving Services In July 2014. After My First Bill Came Out It Said I Owed $754.95! My Eyes Did A Double Take I Then Called And Complained My Money I Was Paying On My New Bill Was Going Towards And... Read more

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  • 1 day ago
  • Internet
  • Jupiter, Florida
  • Cable Internet
  • 14
  • REVIEW RATING 5/5

On 11/17/14 Comcast withdrew $230.84 from my checking account and applied this payment to my Comcast account. On 11/18/14 Comcast withdrew $230.84 from my checking account and DID NOT apply this payment to my Comcast account. I have attempted over the last month to resolve this with Comcast with no success. Now when I attempt to call I am immediately hung up on once my account information is... Read more

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  • 1 day ago
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Lumberton, New Jersey
  • Equipment
  • 13
  • REVIEW RATING 4/5

I called Comcast to set up a new service. I was put on hold 4 times, transferred to 4 different people, and disconnected 3 times. I asked to speak to a supervisor but they wouldn't give me a supervisor to speak to.This took nearly 2 hours but that was just the beginning. After I drove and picked up my new equipment, I tried to activate the new unit. After 3 more phone calls, it turned out they... Read more

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  • 2 days ago
  • Home Security
  • Houston, Texas
  • Home Security
  • 12
  • REVIEW RATING 3/5

Do not ever ever ever get this product. After a 12 hour installation on a house prewired for security systems everything is false advertising. The cameras have a 10 second delay from entryway to monitor. Commercials watching a sleeping baby is false advertising. Baby will choke to death before you see it on monitor. Now after disconnect before 30 days you have to deal with all the charges comcast... Read more

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  • 2 days ago
  • Television/ Radio
  • Billing Department
  • 2
  • 2
  • 30
  • REVIEW RATING 3/5

after promo ended they jacked up my monthly bill. I disputed and they promised me an adjustment of my bill plus offered me a year promo which is fine. they asked me to pay only the amount with the promo. however, Every month there is no adjustment on my bill, the balance is carried over and every time I call and dispute they promise me they will do the adjustments until today they cancelled my... Read more

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  • 2 days ago
  • Internet
  • Mount Juliet, Tennessee
  • Internet Installation
  • 12
  • REVIEW RATING 4/5

We have currently had three techs at our house In the last five days, three dinners disrupted, they got in my attic and had insulation on their shoes (made a mess). All three had a different solution to a problem they created, an upgrade for HBO and STARZ. Finally we have tv service with no Internet and might I add we have talked to over five people by phone ourselves trying to troubleshoot.... Read more

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Requested service two weeks ago. Service tech came to my house and couldn't repair it. The tech never showed up and now I have wires sticking out and still no service. Worst company I have ever dealt with. Add comment

  • Dec 13
  • Internet
  • Baltimore, Maryland
  • Internet Installation
  • 24
  • REVIEW RATING 3/5

I ordered service to my apartment and the rep number one came an hour kate because he was "stuck" at another job. Then soon after he came he barely spoke English and then said he could not install the internet service because he was not sure if a cable line was working or not. After calling the rep I verified there was no service and the tech still refused. Very incompetent and made it harder to... Read more

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  • Dec 11
  • Television/ Radio
  • Boca Raton, Florida
  • Show Broadcasting
  • 29
  • REVIEW RATING 4/5

Comcast is purposely lowering broadcast volume ,so you will turn up your volume to hear the show or movie , NOW when the COMMERCIAL break comes on it blasts you out of the chair . This is how they are deceiving the FCC . For example the broadcast volume standard is say 10db , they are reducing it to say 5db .you raise your volume to hear the show , so now you are bringing your tv up to hear... Read more

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