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1.6 Based on 662 reviews
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  • Customers like
    • When it works its good 20
    • Internet speed 14
    • Internet service 12
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    • Poor customer service 116
    • Outrageously high prices 63
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The following is an excerpt from my actual 2013 small claims presentation where I sued Comcast over $1,800. Feel free to use it as you feel the need to help you with your small claims action. Comcast actually perjured themselves several times during my hearing. In one instance bold face lied about having remooved an erroneously placed collection action aganst me. I check a week later to find out it had NOT been removed. It was really eye opening... Read more

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Had services with comcast 2 yrs. Moved disconnected services 4/22 no rep told me about etfee early term fees i get my bill to my new address extremely high called to see why they say hey u have 220 in etfees and 200,in unreturned equipment i returned the equipment on 5/16 and it us now 5/25 system has not updates yet so $420,of incorrect charges . spoke with 5 different people no help sound like a broken record how do u sent a customer a final... Read more

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This is ridiculous were paying for reliable service. So when im taking a timed test for college i should not have to worry about the internet failing on me but that is not the case. The internet decides to fail in the middle of a timed test (50min 50question). When i call to find out how long the Internet will be out the service provider lets me know it will be out for additional 4 hours. This is unacceptable and is destroying very important... Read more

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  • From mobile
  • Comcast
  • May 22
  • #852489

Unless the YES network is again included in your package I will be switching to Frontier as soon as it is available. Add comment

  • From mobile
  • Comcast
  • May 22
  • #852375

Worst costumer service ever. Never solve any of my problems Add comment

I had taken internet connect with comcast last year in mid of the month and immediately in next 2 days, I got a bill. Was surprised and when checked the bill found that the period was not mentioned in the bill. Called the customer care and was able to connect after 2 hours and after a long conversation he could not confirm the period of the bill. Such a disgusting service. Kept on facing multiple issues of internet connectivity but comcast... Read more

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  • From mobile
  • Comcast
  • May 19
  • #850877

Ive been waiting for a call from corp office now for 3days keep getting emails saying someone will call u shortly well im waiting still to resolve my problem.they have liers and worthless people working there.im about ready to go to a satalite company better service Add comment

I discontinued service with comcast over a year ago and over paid on my last bill (because they bill in advance) $166.00, I called and talked to at least 9 different customer service people over the last year and they all keep telling me it takes 4 to 6 weeks to get a refund. 14 months later still no refund.I also recently moved to a new apt. and comcast was the provider for it, so I had no choice but to use them again. Right off the bat they... Read more

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They would not fix a problem with their distribution line. Had crappy service they failed to fix for more than 6 months. They never stopped charging me $270 per month. They never credited the weeks of lost cable/internet/telephone. Spent days on the phone. Hours for each call. Their end game was too exhaust you into submission. Techs promised solutions and provided personal numbers. They never answered a call or returned VMs. In the end I was... Read more

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  • From mobile
  • Comcast
  • May 15
  • #848384
1 of 2

Inexperienced Comcast technician goes through my ceiling. Causing major repairs! Add comment

Comcast charged me for a peice of modeum (that was mine) for a 1 1/2 yrs before a found on my billing. I reported it and they agreed the it was incorrect but would only credit me for 3mos. their policy. In truth stole over a $100.00. Recently my bank ( by mistake) returned a check. I found out the check was returned and tried to give Comcast a new check(still before the due date) but it was refused because the account show that I did not owe... Read more

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