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  • Customers like
    • When it works its good15
    • Internet service8
    • Internet speed8
  • Customers don't like
    • Customer service81
    • Service48
    • Price45

  • 2 hours ago
  • Television/ Radio
  • North Beach, Maryland
  • Xfinity
  • 3

So, I signed up for new service on 26 June 2015...scheduled installation the following week. Prior to install date, spoke via online chat with rep and informed them that cable had to be run underground to house as I never had it before. I was reassured that it was not a problem and tech would handle everything....took off work for appointment, tech arrives says he can't do anything without... Read more

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  • 14 hours ago
  • Television/ Radio
  • Atlanta, Georgia
  • Xfinity Internet And Cable
  • 5
  • REVIEW RATING 3/5

There is nothing good about Comcast. I have it for my home, and a dedicated business line for my store. Both are ***. Call customer service and good luck, not one person you can reach on the phone has better than a kindergarten education, can't figure out what's wrong, and can barely ready the "responses" they are required to read when you ask a question they can't answer. Ask for supervisor -... Read more

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  • 23 hours ago
  • Television/ Radio
  • Sugar Land, Texas
  • Comcast
  • 8
  • REVIEW RATING 4/5

I was told by two Comcast representatives that there was no record of an account in my name. As it turned out, Comcast accidentally billed my mother because my phone number was on the account. They reported me to the credit bureaus for an account that didn't exist according to them. The only way to stop them is to cut off their money. Stop subscribing to them. Direct TV is AWESOME by the way... Read more

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  • 23 hours ago
  • Television/ Radio
  • Vero Beach, Florida
  • Comcast Tv And Internet Bundle
  • 7
  • REVIEW RATING 4/5

My name is Dorothy Carter. I live at 6639 Liberty Place, Vero Beach 32966. In the middle of June, we were getting ready to move to the above address, so we signed a new contract with Comcast. It took us till the middle of August to get service. We were on our cell phone daily with Comcast. I even went down to the local office, but to no avail. We had several technitions come out, all with... Read more

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  • 1 day ago
  • Television/ Radio
  • Willowbrook, Illinois
  • Cable Service Provider
  • 11
  • REVIEW RATING 4/5

yes i cancelled service with Comcast. NO Surprise. they continued to give me service without me knowing. I had unplugged the cable box and sent it back via UPS. it arrived and they continued to charge for the next month after it arrived. they reimbursed me for the small amount for July 2015. Now they are trying to charge for another month plus fee and for phoning them. I told it was... Read more

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  • Aug 29
  • Television/ Radio
  • Mechanicsville, Virginia
  • 1
  • 1
  • REVIEW RATING 3/5

Wrost company ever. Bad customer service. You can even get someone on the phone to help you Read more

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  • Aug 29
  • Television/ Radio
  • Salt Lake City, Utah
  • Triple Xfinity
  • 41
  • REVIEW RATING 4/5

I have triple xFinity because I live in an area that requires Home Security. This includes internet (which is lightening fast!) and TV, smart phone and landline. The only problems I've had is the xFinity site quit keeping records of my phone calls in April 2015 (it's now August) and of course the price, but I knew it would go up after the first year. They are far better than their competitors!... Read more

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  • From mobile
  • Comcast
  • Aug 28
  • by anonymous
  • #690779

No internet for months. No show on appointments. Horrible customer service. Add comment

  • Aug 28
  • Television/ Radio
  • Philadelphia, Pennsylvania
  • 1
  • 1
  • REVIEW RATING 3/5

I dont have a clue why they only have one store and guess what you talk to a machine. I need ppl to.talk to and nope cant do.that think about switching! Read more

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  • Aug 27
  • Television/ Radio
  • Bridgeton, New Jersey
  • 18
  • REVIEW RATING 4/5

I was told that Comcast is no longer gonna send out service interruption notices in which in the past they did , even gave u a date, so now u mean to tell us customers that we don't deserve a NOTICE! But you'll send us our bill. Any & EVERY COMPANY send out notices whether its ELECTRIC , GAS , etc, & yet STILL SEND A NOTICE & DATE OF SHUTTING OFF YOUR electric or gas, SO why can't... Read more

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