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  • Customers like
    • When it works its good15
    • Internet service8
    • Internet speed8
  • Customers don't like
    • Customer service81
    • Service48
    • Price45

  • 19 minutes ago
  • Television/ Radio
  • Savannah, Georgia
  • Xfinity

I very mistakenly returned to Comcast in order to take advantage of a bundle offer. I had been with them years ago . The reasons why I left came flooding back this week. Their customer service approach needs a make over !!! In the four weeks I have been with them I have had to reactivate my service for unknown reasons four times. I was initially sent the wrong equipment and am still trying to... Read more

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  • 1 hour ago
  • Television/ Radio
  • Auburn, Washington
  • Refund Of Over Payment Want My Money Returned
  • 1

I have been with Comcast for about 10 yrs and I always pay my bill on line and so on September 3rd of 150.00 that was what was due so I did on every month and so I went o the store to get food and I had no money on my card so I called Comcast so I as told to go to the office to talked to agent so I did and I was told that I wouldn't get it back until the 18th of September but I have no food I... Read more

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  • From mobile
  • Comcast
  • 8 hours ago
  • by anonymous
  • #694302

Comcast treats their customers horribly. They have lied to us multiple times about coming to our home to set up cable/wifi. And, it takes over 1.5 hours just to get a representative initially on the phone! I can understand why so many are switching to AT&T. Comcast should be ashamed about how they treat people. Add comment

  • 1 day ago
  • Television/ Radio
  • Atlanta, Georgia
  • Customer Service Lack Of Service
  • 7
  • REVIEW RATING 4/5

Comcast/Xfinity a.k.a. SUCKTAST has HORRIBLE customer service reps. They either don't know the product, can't answer you, hangs up or can't speak proper English. I have YET to have a problem be resolved without speaking to AT LEAST 5 different reps during 5 different call and it has NEVER taken under an HOUR! This is just absolutely ridiculous. They can't possibly wonder why people are... Read more

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  • 1 day ago
  • Television/ Radio
  • Berkeley, Illinois
  • Xfinity Basic Cable And Internet

Tengan cuidado todos los clientes de comcast porque les mienten al aser cambios de programacion a mi me isieron un contrato ellos sin desirme que la programacion que me cambiaron tenia contrato x 2 años les e llamado minimo 10 veses y no me lo quieren quitar me disen que si canselo me van a cobrar x algo que ellos me dieron sin esplcarme lo del contrato tengan cuidado tambien se me va la señal... Read more

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  • From mobile
  • Comcast
  • 2 days ago
  • by anonymous
  • #693481

ISIS has better customer service, and I get better internet service shoving a CAT5 cable up my dog's @$$!!! Add comment

  • From mobile
  • Comcast
  • 2 days ago
  • by anonymous
  • #693442

How on Earth do they have a 1.7 star rating??? Who gave them two stars??? Why wife called Comcast a couple of months ago... I'll let you know how it went when she gets off the phone. It should be called CONcast. Add comment

  • 2 days ago
  • Television/ Radio
  • Tupelo, Mississippi
  • Cable Tv And Internet
  • 8
  • REVIEW RATING 3/5

VERY POOR CUSTUMER SERVICE, HAD MULTIPLE DISRUPTIONS IN SERVICE FOR TV AND INTERNET, THEY MAKE MULTIPLE APPTS FOR SERVICE REPAIR AND NO ONE SHOWS, WE HAVE MISSED TIME OFF WORK MULTIPE TIMES AND NO ONE SHOWS TIME AND TIME AGAIN, WE ARE WITHOUT TV AND INTERNET FOR WEEKS AT A TIME, AND ARE STILL CHARGED AS IF WE HAD WORKING SERVICES.WHENEVER YOU CALL THEM IT IS LIKE THE FIRST TIME THEY HAVE... Read more

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  • 2 days ago
  • Television/ Radio
  • Atlanta, Georgia
  • Comcast Xfinity Internet Tv
  • 9
  • REVIEW RATING 3/5

There is nothing good about Comcast. I have it for my home, and a dedicated business line for my store. Both are ***. Call customer service and good luck, not one person you can reach on the phone has better than a kindergarten education, can't figure out what's wrong, and can barely ready the "responses" they are required to read when you ask a question they can't answer. Ask for supervisor -... Read more

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  • 2 days ago
  • Television/ Radio
  • North Beach, Maryland
  • Xfinity
  • 16
  • REVIEW RATING 5/5

So, I signed up for new service on 26 June 2015...scheduled installation the following week. Prior to install date, spoke via online chat with rep and informed them that cable had to be run underground to house as I never had it before. I was reassured that it was not a problem and tech would handle everything....took off work for appointment, tech arrives says he can't do anything without... Read more

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