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1.6 Based on 687 reviews
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  • Customers like
    • When it works its good 20
    • Internet speed 14
    • Internet service 12
  • Customers don't like
    • Poor customer service 116
    • Outrageously high prices 64
    • Service 52

The following is an excerpt from my actual 2013 small claims presentation where I sued Comcast over $1,800. Feel free to use it as you feel the need to help you with your small claims action. Comcast actually perjured themselves several times during my hearing. In one instance bold face lied about having remooved an erroneously placed collection action aganst me. I check a week later to find out it had NOT been removed. It was really eye opening... Read more

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It took me 5 minutes to write this review because of the speed of Comcast. They crash. We have periods without service. And it costs me hundreds of dollars in employees' lost time waiting for the screen to come up. I can't wait for Googles' new internet service. Can't wait to dump the monopoly in my area for internet service. They can't be made to pay for lost service because they only reimburse for lost service not their painfully slow... Read more

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  • 20 hours ago
  • #874914

I did a test on finding who is on my wifi. Instead of wasting my time writing I will send a picture instead. There should be only two on this wifi.

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We live in Monument and have had Comcast for two years. They have twice increased our bill without notifying us. The intial increase was $80. Second increase was $40. When I called to complain, it took hours and their Customer Service Department was not helpful. They originally mislead me into agreeing to a "free" home security system that was bundled into cost. I've been trying to get rid of Comcast and they are telling me the security... Read more

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Arrived in our Sarasota condo to find out our cable box wasn't working. A service technician named Rex told us a service person would be out the next day to take care of it. Instead of next day Rex scheduled the call a week later. We took the box to the Sarasota showroom. A representative named Bill was pleasant and gave us a new box out of the package. He explained that Comcast stops power to boxes that are unplugged. When we got home the... Read more

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My underground cable broke in January so Comcast put it across my lawn till April when the ground thawed. So they never showed,I called and was told two months to fix it so I told them I was going to cancel my cable and it got done in one week. I told them I had sprinklers so they said they would do it with shovels that didn't work out they hit the sprinkler line. I've been calling Comcast every week for six weeks and got no where at all very... Read more

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Stay away from Comcast they are like many other big companies that reel people in and when they are stuck with them then they step on them and treat them like s*** and dirt. My family and I have been loyal Comcast customers for over 15 years and they could not find a good deal for us they said we had the best possible deal which I know for a fact is not true. They even told me today when I spoke to someone from their executive office that they... Read more

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It is NOT TOO MUCH To ASK for The Equipment HP Desktop Computer / Windows 7 OS / IE 11 fully updated - NO VIRUSES - Robust anti-virus - weekly Scanned AND The SERVICE YOU PAY FOR, YOUR COMCAST HIGH SPEED INTERNET CONNECTION - ***ALL To FUNCTION CORRECTLY /////// I am Recovering From Cancer / LEGALLY DISABLED / work from home on the INTERNET - It's ALL I DO I RELY ON MY INTERNET CONNECTION TO WORK CORRECTLY /////// If You Purchase various TOOLS... Read more

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Comcast internet intermittently disconnects and slows to a crawl. Usually it only lasts for a few days. However the past month the connection is almost useless. Comcast “technical support” told me my Arris 6141 modem had reached “end of life status.” Of course the modem is fine, but it’s on Comcast’s list as no longer allowed on a new connection; so, I plunked down $100 for a new modem thinking they would help then. Nope! After several... Read more

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I scheduled my move a month in advance and did everything their representative told me to do. So much for that approach. They failed to install what was needed at the time of my move and could do nothing to fix their mistake after over a dozen phone calls and more emails than I should admit. A week later I am still waiting for the necessary installation. They actually tried to call me back on my house line --VOIP-- which of course could not... Read more

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First of all why did comcast make the live category on your phone unavailable unless you have an additional subscription. Like why is that you lie on your commercials saying you can watch your shows live on ANY DEVICE but prohibit the use of it. Please explain to me how that is in any way accurate. At first the customer was able to see the live shows on their preferred device as long as they had their account but now you can't??? What kind of... Read more

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