1.7
  • Internet4 votes
  • When it works its good4 votes
  • Good When Works4 votes
  • Customer Service43 votes
  • Service28 votes
  • Price26 votes
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  • 4 hours ago
  • Entertainment
  • Richmond, Virginia
  • Tv/internet
  • 7

In Ovtober of this last year (2014) they said my bill would be $74 a month. My bill has remained at over $125 a month and when I called to complain the person on the line kept saying my reception was bad anytime I said they were charging me $130 instead of the $74 I was promised. She also said I agreed to a 2 year contract and I couldn't get out of it. DO NOT TRUST THIS COMPANY. THEY ARE... Read more

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  • 15 hours ago
  • Other
  • Boca Raton, Florida
  • 11

Offered us for $3.00 more a month a bunch of extra channels. So guy comes over to install this box which would allow us these channels and said it was no charge. We got out bill and they charged us an additional $63.00 for this so called free box. After 3 hours on teh phone with customer service I finally got them to take that charge off and remove that supposed $3.00 a a month extra channel... Read more

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  • From mobile
  • Comcast
  • 1 day ago
  • by anonymous
  • #600492

Gone Girl was advertised as being available for rent 1-27 or 1-28. It is 2 hrs away from 2-26. It is still not available for rent. Absurd. I will not rent from Comcast and will use red box or something else. Absolutely false advertisement. Add comment

  • 2 days ago
  • Television/ Radio
  • Mckees Rocks, Pennsylvania
  • On Demand Service
  • 15
  • REVIEW RATING 3/5

First, a story. I was watching a show on demand, paused it, left the room. 5min later, it stops, and at a level at least at least 50db higher, a comcast commercial comes on in the background, waking up my roommate. I rush into the room, go back to the program, and had to restart from the beginning. I spend 5 minutes trying to get it to skip forward (since FF wont work), fighting with it... Read more

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  • 2 days ago
  • Internet
  • Modem
  • 8
  • REVIEW RATING 4/5

I recently had issues with our cable service at home. Contact 1 - I called the 800 number and was unable to resolve the technical issue remotely. The online tech support said to either call back to arrange a service call or take all the equipment to my local Comcast Center for replacement. Cable reception got even worse following. Contact 2 - I called for a service. At that time, I could not get... Read more

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  • From mobile
  • Comcast
  • 2 days ago
  • by anonymous
  • #599620

Cancelled 12/22/14, returned equip 12/27, they owe me $ 40.00, still no check after two calls. Now as of today, they are cancelling and it will take 4-6 weeks to get. And they are still on business? Add comment

  • Feb 23
  • Television/ Radio
  • Atlanta, Georgia
  • Triple Play
  • 34
  • REVIEW RATING 4/5

I am not a big consumer of television, but my wife and I like to watch certain big event type shows, in this case, the 2015 Academy Awards. We are big consumers of Internet services. So, when Comcast service in my area went down (including television, Internet, and phone), I naturally used my LTE cellular Internet service and went to the ABC site to look for a live streaming option. In fact,... Read more

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  • Feb 22
  • Television/ Radio
  • Tampa, Florida
  • Bundle Service
  • 30
  • REVIEW RATING 4/5

Totally bad service, and price, they tell u one thing totally different from truth. They said my bill would be 199$ well first bill 519$ I knew first bill would be higher but 519$ come on. So I cancelled x1 triple play bundle after a lot of bad customer service they said money back guaranteed cause it was in 30 days nope not really,it was knocked down but not money back it went to 130$ so I paid... Read more

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  • From mobile
  • Comcast
  • Feb 21
  • by anonymous
  • #598574

comcast customer service need to get retrain they are rude and unprofessional I called to pay my bill and who ever I was talking to said that he needed to see if my check was good. Why would u say that to a customer just remember why you have a job because people like me who is paying a ridiculous payment every month just to have a cable Add comment

  • From mobile
  • Comcast
  • Feb 21
  • by anonymous
  • #598529

Canceled Comcast before it was even installed, they didn't show up and phone service was the worst bunch of people I've ever in my life talked to, whatever you do, don't use these people!! The service is beyond horrid! Spend 9 hours on phone with this company only to be just told off and hung up on. Add comment

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