Comcast Complaints and Reviews

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Comcast
Main address: 1500 Market Street 19102-2148  Philadelphia PA
1-800-COMCAST (1-800-266-2278), , http://www.comcast.com/customers/feedback/default.cspx
  • 1,582+20 mobile complaints
  • $320K claimed losses
  • $197 average
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  • 1 hour ago
  • Media
  • Jacksonville, Florida
  • Service
  • 1

I have 2 business phone lines with comcast and many days I pick up the phone to find no dial tone in which case no-one can call into the business. The phone is the primary way customers contact us. NO PHONE NO BUSINESS numerous issues at home with reliability as well terrible service worst company MONOPOLY EVER. WE SHOULD HAVE A BETTER CHOICE FOR CABLE AND INTERNET AS ATT IS SLOW, CURRENTLY... Read more

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  • 6 hours ago
  • Media
  • 6

I cannot connect to internet and my equipment is fine no problem there and my account balance is paid every month but comcast's internet service is down most of the time. I have been a customer for a couple of years and I have complained to comcast numberous times in the past but get no satisfaction. Now this time the internet has been mostly down for a week and I can only use the internet for... Read more

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  • 1 day ago
  • Television/ Radio
  • Boca Raton, Florida
  • Double Charges
  • 26

Let me first start off b saying Comcast is the WORST company to ever pay services to. We signed up with comcast this year in May. The representative who put the package together promised one thing and we were billed a RIDICULOUS amount after. We called andtried to cancel within the 30-day moey back guarantee. Well Comcast being the snakes they are wanted to kep us as loyal customers so tha same... Read more

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  • From mobile
  • Comcast
  • 2 days ago
  • by anonymous
  • #516071

Spent over 3 hours on hold and still no service! Add comment

  • 2 days ago
  • Television/ Radio
  • Bad Customer Support
  • 2
  • 19

this is what I sent to numerous offices of ComCast for what it's worth. Reference: Account number Saputo ***, Ga 30040 To whom it may concern at ComCast (or as they say in Georgia, ComWorst) Your company is the worst company for Customer Service, just plain bad. I am a new customer. I moved here mid June to ***, GA. Previously I was with Time Warner Cable in San Diego for over 28 years and... Read more

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  • Jul 28
  • Television/ Radio
  • Atlanta, Georgia
  • Bad Internet Service
  • 19

Have just scheduled our 9th service visit in 9 months. No improvement yet. Some visits they never show and never call to cancel, despite the service folks saying "they are in route" when I call to check. We replaced all the in-home wiring at comcast's suggestion (about $400) - that was not the issue. We have replaced modems, boosters, etc. no effect, comcast replaced the wire from the street... Read more

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  • Jul 28
  • Television/ Radio
  • Paducah, Kentucky
  • Deceptive Advertising
  • 9

Paducah, Ky. Online offers specifically for Paducah listed my package with a $150.00 Visa gift card w/ 2yr plan. Rep said only $75 showed in system so would have to talk to other reps to get the offer shown online. I spoke with 5 people and NOT ONE would/could help. One even said to call the visa gift card center...Why? They don't ISSUE the cards! They only ship out and service the cards that... Read more

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  • Jul 28
  • Media
  • Account Shut
  • 16

Here is is my letter to comcast ( tis after after 10 plus calls and 8 months no resolution) Dear Mr Karinshak, My name is Fred G Volk III and I am Director of Operations for PeriShip and have been desperately trying to resolve a customer service issue that started late last fall on my home account. and now more than 8 months later I receive an account shut off notice - So as you may imagine my... Read more

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  • Jul 28
  • Media
  • Isp Overcharge
  • 15

I ordered Comcast ISP in May of 2013. Shannon, the sales rep, told me the initial cost would be 39.99 per month, and after 6 months it would go up $10 to 49.99 per month. Shannon also told me the hardware I had at the time needed no upgrade. I wound up having to lease a modem from Comcast because mine would not work. After 6 months the monthly bill went up 25 dollars. I called to inquire and... Read more

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  • From mobile
  • Comcast
  • Jul 28
  • by anonymous
  • #515557

Every year my bill increases $100 without making any changes to my service package. We've tried adding my name so I can give my husband a break from having to always be the one who calls to fight with them. They add me, but each time I call they tell me again that I'm not an authorized user. Go somewhere else for service! This once great company is now just screwing its customers. Add comment

 
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