1.8
  • Internet Service4 votes
  • Good When Works3 votes
  • When it works its good2 votes
  • Customer Service36 votes
  • Service20 votes
  • Price20 votes
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  • From mobile
  • Comcast
  • 1 day ago
  • by anonymous
  • #588879

Horrible service being charge for service and equipment I do not have or use. Sent damage equipment and got charge to return it. Add comment

  • 1 day ago
  • Home Phone
  • West Bloomfield Township, Michigan
  • 5
  • REVIEW RATING 3/5

TELEPHONE CALLS DROP EVEN WHEN TALKING TO YOUR REP'S THEY ARE TO PREOCCUPIED TO CALL YOU BACK AS SENIORS I WONDER IF OUR MEDICARE WLL PAY HALF THE BILL BECAUSE T DOES MAKE YOU ILL. I HAVE A T&T ACCOUNT THAT I US TO CALL COMCAST AND IT WORKS WHAT DOSENT WORK ARE THE MANY PROMPTS AND CAN WE CALL YOU BACK LET ME SEND A SIGNAL I LOOK OUTSIDE TO SEE IFIT WA A DRONE A UFO NOTING CHANGED BUT THE... Read more

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  • 1 day ago
  • Television/ Radio
  • Mount Holly, New Jersey
  • Charges After Installation
  • 17
  • REVIEW RATING 3/5

As I mentioned in an earlier post, just getting the correct equipment and then getting the equipment to work was a nightmare. Then I found out that Comcast had given me the wrong remote which would not work with my TV. Once service finally started, I was quoted one price for monthly service but on the 2nd monthly bill it was increased. Prices are constantly rising. Too many taxes, surcharges, and... Read more

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  • 2 days ago
  • Media
  • Fort Lauderdale, Florida
  • Cable Service
  • 2
  • 2
  • 24
  • REVIEW RATING 5/5

From July of 2014 until the last two weeks, I have had nothing but headaches from Comcast. As a 20 year customer with Comcast, I am leaving and won't look back. I will list a timetable of what led to this starting with July: July 2014- I tried to set up service on my own when I moved and was unsuccessful. The equipment that was sent was faulty, and my old boxes did not work. When I contacted them... Read more

Was this review helpful? 1 1

  • 2 days ago
  • Internet
  • Memphis, Tennessee
  • Modem
  • 16
  • REVIEW RATING 4/5

My modem wouldn't except a recent upgrade sent by Comcast. I was instructed to take my modem to their office and exchange it for a free new one, owned my them. I got it home. It wouldn't work. I spent 2 hours with one of their techie. He not only did nor get it working, but screwed up my IP address. He suggested that he would send a service tech to my home at no charge, to fix the problem. The... Read more

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  • Jan 28
  • Internet
  • Denver, Colorado
  • Modem
  • 19
  • REVIEW RATING 3/5

I have been on the phone for hours and hours repeating myself over! I was told my modem is faulty(which wasn't). I was sent a new modem and told it's a promotional offer. I called to make sure I wouldn't be charged and they promised I wouldn't be charged. Of course I was charged and then asked to return the device and would be charged an additional $35 for picking the device.absolutely hate their... Read more

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  • Jan 28
  • Television/ Radio
  • Somerset, New Jersey
  • Billing Department
  • 19
  • REVIEW RATING 4/5

Almost every month, our billing amount changes (and, not surprisingly, it never decreases). During the past several years, we have gone from paying $60 per month, to $80, to $160 (and we do not receive increased services for the increased fees). It is an almost monthly battle to get our bill corrected and these phone calls (often, more than one) take literally hours! Managing my Comcast bill... Read more

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  • Jan 28
  • Internet
  • Atlanta, Georgia
  • Bundle Service
  • 20
  • REVIEW RATING 4/5

Hello my name is Maria; I changed to Comcast because I heard so many great things about it. But since the first week of activation I had none stop problems with the billing, services,, the technicians coming out, I keep getting the wrong info from the reps. It had actually cost me around $300 out of my pocket because of all this confusion. Here I am once again with another problem. I made two... Read more

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  • From mobile
  • Comcast
  • Jan 27
  • by anonymous
  • #587605

Staff were overworked; long wait. But good outcome and better attitudes thzn I expected. Add comment

  • Jan 27
  • Media
  • Dekalb, Illinois
  • 25
  • REVIEW RATING 4/5

We were Comcast customers, in the past. So shame on us for thinking of coming back to this company, but we did. We were told that the cost , after the first year, would go up $10 to $15 but they were not willing to put that in writing. This would be the part where I should have ran as fast as I could run. The year has passed and my monthly fee went up $55.00! I live in DeKalb Il and Comcast has... Read more

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